Sector Update Update | Technology
Sector | 26 September 2024
Technology
A revival on the horizon
Guidance and demand commentary indicate a slight (but certain) uptick in
demand
Revenue growth accelerated to
5% YoY CC in 4Q
Accenture (ACN) reported 4QFY24 revenues of USD16.4b, up 5% YoY CC (2%
organic) and down 0.5% QoQ CC, near the upper end of the guided range. ACN has
guided for 3-6% CC revenue growth for the next fiscal (0-3% organic). The upper end
of the guidance assumes a recovery in discretionary spends, according to the
company. We believe the guidance, deal bookings, and the overall commentary
have turned the corner, which bodes well for the sector. This corroborates our views
in our recent thematic (Technology:
Bounce-back! Charting the path to revival for IT
services),
in which we argue that client spend behavior is changing for the better,
and we could see a return of modernization and discretionary spends going forward,
albeit in some pockets. Our recent upgrades (LTIM, PSYS, and COFORGE) reflect our
expectations of growth in pockets such as US banking, Healthcare and
Manufacturing as well as a gradual recovery in data, ERP and mainframe
modernization projects.
While the slope of recovery, and how broad-based the recovery would be is still up
for debate, the
ACN guidance and the ensuing outlook reduce the downside risk to
our growth estimates.
We are not too concerned about variance in revenue growth
for Indian IT services companies in the upcoming quarter, and believe it should not
lead to a meaningful change in estimates, sentiments, or valuations (short-term
gyrations aside).
The most important catalyst for the sector would emerge after
3QFY25,
when client budgets for CY25 would be finalized and the magnitude of
change in client behavior would become clearer.
New bookings stood at
USD20.2b in 4Q
Positive read-through for Indian IT, healthy bookings growth
Revenue performance:
Revenue stood at USD16.4b (up 5% YoY in CC, 2%
organic) in 4QFY24, near the upper end of the guidance range of 2% to 6%.
Managed services revenue grew 7% YoY CC, while consulting services grew 3%
YoY CC.
Booking recovered in 4Q:
ACN reported outsourcing bookings of USD11.6b, up
41.5% YoY, while consulting bookings grew 1.2% YoY (down 7% QoQ) to
USD8.6b. The book-to-bill ratio came in at 1.2x in 4QFY24, consistent with the
average of 1.2x over the past four quarters.
Revenue guidance:
ACN expects 1QFY25 revenue growth in the range of 2% to
6% YoY CC, while FY25 revenue growth guidance is given at 3% to 6% in CC (3%
inorganic contribution in FY24).
Vertical-wise performance:
Healthcare and Public services led the growth with
11% CC YoY growth in 4QFY24, while Communications/Products/Resources
verticals grew 5%/6%/3% YoY CC. However, BFSI declined 2% in YoY CC.
Stable operating margin performance:
Adjusted EBIT margin increased by 10bp
YoY to 15% in 4Q. For FY25, margin is expected to be in the range of 15.6% to
15.8%, an expansion of 80bp to 100bp from FY24.
Attrition remained flat:
ACN workforce remained stable in 4Q at ~774k, while
attrition remained flat at 14% and utilization stood at 92%.
Abhishek M Pathak - Research analyst
(Abhishek.Pathak@MotilalOswal.com)
Keval Bhagat - Research analyst
(Keval.Bhagat@MotilalOswal.com)
Investors are advised to refer through important disclosures made at the last page of the Research Report.
Motilal Oswal research is available on www.motilaloswal.com/Institutional-Equities, Bloomberg, Thomson Reuters, Factset and S&P Capital.
 Motilal Oswal Financial Services
Sector Update | Technology
Health and Public Services led the growth
Consistent demand environment with notable growth in Security:
ACN has
observed no significant shifts in the spending patterns of enterprise clients,
indicating a stable demand environment. The Security segment continues to be
one of the fastest growing parts of business, reaching USD9b in revenue in FY24
with 23% YoY growth. For FY25, revenue growth is expected to be driven by
clients' digital transformation efforts and their need to enhance productivity.
Cloud and GenAI remain key growth drivers:
Cloud migration remains a
significant driver of growth, particularly in high-performance compute
applications like mainframes. GenAI is also expected to continue its rapid
growth, with large-scale implementations beginning to take off.
Outlook for Managed Services and Consultancy:
The management continues to
expect Managed Services and Consulting to see low-to-mid single digit growth in
FY25. Managed Services bookings are driven by large transformation deals.
Key verticals performance drive growth:
Healthcare and Public services led the
growth with 11% CC YoY growth in 4Q (9% in 3Q), while
Communications/Products/Resources verticals grew 5%/6%/3% YoY CC (-
1%/2%/3% YoY CC growth in 3Q). However, BFSI declined 2% in YoY CC vs. 5%
decline in 3Q.
GenAI to act as a catalyst going ahead
ACN is seeing good traction from clients on GenAI. For FY24, ACN saw USD3b in
new GenAI bookings, including USD1bn in 4Q, and clocked nearly USD900m in
revenue. The company witnessed a significant jump in revenue in FY24
compared to the previous year, in which ACN clocked ~USD100m in revenue
from GenAI.
The company believes a key challenge is that implementing GenAI will require
clients to be prepared with data infrastructure
– a fuel for GenAI.
The implications of Gen AI will become more pronounced and clients’
conversations are changing from POCs to a material rollout and integration of AI
into their core operations. Further, the company expects GenAI bookings to
accelerate in FY25.
26 September 2024
2
 Motilal Oswal Financial Services
Sector Update | Technology
Key highlights from the management commentary
The demand environment remains steady, with no significant shifts in sentiment
from CXOs.
Low- to mid-single digit growth is anticipated in both Managed Services and
Consulting businesses.
GenAI is expected to drive growth over the next decade, similar to digital
transformation in the previous decade. The company is further enhancing its
data infrastructure capabilities to support this trend.
Health & Public Service: The segment maintained its strong performance, with
11% CC YoY growth, driven by increased digitization and transformation projects
in the public sector, especially in EMEA and North America. Acquisitions in
public service are expected to accelerate growth in FY25.
Further, ACN has invested in the expansion of its healthcare portfolio through
strategic acquisitions in the US, UK, and Germany.
Communication & Hi-Tech: The division posted a solid performance with 5% YoY
CC growth, with clients increasingly moving to larger digital transformation
projects that require complex technologies.
Continued savings in IT spending are being redirected toward GenAI
investments.
The promotion cycle has been adjusted to align with budget cycles and client
outlooks.
For FY25, ACN expects revenue growth of 3% to 6% in local currency, with more
than 3% likely to be inorganic.
Quarterly performance
Y/E August
Revenue (USD b)
QoQ (%)
YoY (%)
GPM (%)
SGA (%)
EBIT (USD m)
EBIT Margin (%)
Other income
PBT (USD m)
ETR (%)
Adj. PAT (USD m)
Exceptional items
Reported PAT (USD m)
QoQ (%)
YoY (%)
EPS (USD)
FY23
4Q
16.0
-3.4%
4.0%
32.4%
10.8%
1,913
12.0%
46
1,959
28.1%
1,373
0
1,373
-31.7%
-17.5%
2.18
1Q
16.2
1.5%
3.0%
33.6%
10.5%
2,564
15.8%
52
2,616
23.2%
1,973
0
1,973
43.7%
0.4%
3.14
FY24
2Q
15.8
-2.6%
0.0%
30.9%
10.3%
2,046
12.9%
49
2,095
18.4%
1,674
0
1,674
-15.1%
9.9%
2.66
3Q
16.5
4.4%
-1.0%
33.5%
10.6%
2,631
15.9%
23
2,654
25.4%
1,932
0
1,932
15.4%
-3.9%
3.07
4Q
16.4
-0.5%
3.0%
32.6%
10.7%
2,353
14.3%
-21
2,332
26.3%
1,685
0
1,685
-12.8%
22.7%
2.69
FY23
64.1
4.1%
32.3%
10.3%
8,809
13.7%
329
9,138
23.4%
6,871
0
6,871
-0.08%
10.90
FY24
64.9
1.29%
32.7%
10.5%
9,594
14.8%
103
9,697
23.5%
7,264
0
7,264
5.73%
11.57
Source: MOFSL, Company
26 September 2024
3
 Motilal Oswal Financial Services
Sector Update | Technology
Key highlights from the management interaction
Performance and operations
There is clear demand for the company’s GenAI products/services, with clients
moving from proof-of-concepts to larger implantations.
Bookings in Managed Services are mainly fueled by large transformation deals.
The Security segment continues to be one of the fastest growing parts of the
business, reaching USD9b in revenue this year (23% growth).
Communications, Media & Technology: Significant cloud migration continues,
with mainframe modernization acting as a key growth driver. Further, the
Retirement Services segment is at a nascent stage in the cloud journey.
Health & Public Service: Continued strong performance, with 11% CC YoY
growth, driven by increased digitization and transformation projects in the
public sector, especially in EMEA and North America. Acquisitions in public
service are expected to accelerate growth in FY25.
Further, ACN has invested in the expansion of its healthcare portfolio through
strategic acquisitions in the US, UK, and Germany.
Low- to mid-single-digit growth is anticipated in both Managed Services and
Consulting businesses.
Continued savings in IT spending are redirected toward GenAI investments.
The margin profile for GenAI is comparable to that of traditional business lines
and is often embedded in large deals.
With clients prioritizing large-scale transformations, ACN doubled down on its
strategy to be the reinvention partner of clients. This is reflected in bookings of
USD81b in FY24, up 14% in CC terms, including 33 clients with quarterly
bookings of over USD100mn in 4QFY24, bringing the total of such clients to 125
for FY24.
ACN now has 310 Diamond clients (largest client relationships), an increase of
10 from previous year.
FY25 revenue growth is expected to be driven by clients' digital transformation
efforts and the need for increased productivity.
The overall demand environment remains steady, with no significant shifts in
sentiment from CXOs.
GenAI is emerging as a key catalyst for revenue growth. ACN expects another
healthy increase in bookings and revenue in FY25 owing to strong GenAI
demand.
For 1QFY25, the management has guided for 2% to 6% YoY growth in CC terms
and +1.5% impact from forex.
For FY25, the revenue guidance is 2-6% YoY in CC terms, with +1.5% forex
impact and 3% inorganic contribution.
The company expects to return at least USD8.3b in cash to shareholders through
dividends and share repurchases.
The management has guided adjusted operating margin to be in the range of
15.6% to 15.8%, in FY25, up 80bp to 100bp YoY.
Demand highlights
Outlook
26 September 2024
4
 Motilal Oswal Financial Services
Sector Update | Technology
Story in charts
Exhibit 1:
Revenue growth accelerated to 5% YoY CC in 4Q
Overall (YoY CC
)
27% 28% 27%
21%
16%
22%
15%
5% 4%
9%
5%
1% 0% 1%
-8%
19%
Exhibit 2:
CMT returned to growth in 4Q
Communication, Media & Tech (YoY CC)
32% 32%
31%
23%
23%
11%
0%
-7%
-1%
5%
-12%-11%
Source: Company, MOFSL
Source: Company, MOFSL
Exhibit 3:
Financial Services growth remained muted
Financial services (YoY CC)
20%
24% 25% 24% 22%
13%
10%
5% 3%
0%
-6% -5%
-2%
Exhibit 4:
Double-digit growth in Health & Public Services
Health & Public services (YoY CC
)
21%
18%
23%
21%
19% 19%
15% 15% 14%
13% 12%
10% 9% 11%
16%
Source: Company, MOFSL
Source: Company, MOFSL
Exhibit 5:
Products show growth of 6% YoY CC
Products (YoY CC)
34% 34%
25%
31%
25%
Exhibit 6:
Resources clocked single-digit YoY growth in CC
Resources (YoY CC)
25% 26%
21%
17%
17%
15%
9%
6%
5%
6%
1% 0% 2%
3%
13%
21%
16%
12%
10%
6%
4% 3% 3%
Source: Company, MOFSL
Source: Company, MOFSL
26 September 2024
5
 Motilal Oswal Financial Services
Sector Update | Technology
Exhibit 7:
Americas continued to witness recovery
26% 26%
22%
18%
Americas (YoY CC)
23%
18%
11%
5%
2% 1%
-1%
2%
0% 1%
Exhibit 8:
Europe saw flat growth in % YoY CC terms
28%
14%
18%
31% 30%
Europe (YoY CC)
26%
7%
17%
7%
12%
-2% -2%
2%
0%
Source: Company, MOFSL
Source: Company, MOFSL
Exhibit 9:
Growth markets remained stable
Growth markets (YoY CC)
30% 30% 30%
26%
Exhibit 10:
New bookings maintained double-digit growth
40%
23%
New bookings (YoY USD)
23%
10%
13%
1%
-4%
-2%
-9%
14%
22% 21%
21%
15%
19%
14%
9%
8% 7%
6% 5% 6%
7% 30%
Source: Company, MOFSL
Source: Company, MOFSL
Exhibit 11:
New bookings stood at USD20.2b in 4QFY24
New bookings (USD b
)
Exhibit 12:
BTB ratio is still holding above 1x
New book-to-bill ratio
1.4
1.4
1.3
1.3 1.2
1.2
1.2 1.1 1.1
1.1
1.1
1.0 1.0
1.0
15.4
15.0
16.8
19.6
22.1
17.0 18.4
16.2
17.3 16.7
18.5
21.6 21.0 20.2
Source: Company, MOFSL
Source: Company, MOFSL
26 September 2024
6
 Motilal Oswal Financial Services
Sector Update | Technology
Exhibit 13:
Operating margin improved by 200bp YoY
Operating margins
16%
15%
16%
14%
16%
15%
16%
12%
14%
12%
16%
13%
16%
14%
Exhibit 14:
Utilization remained flat
93%
92% 92% 92%
91% 91% 91% 91% 91% 91% 91%
Utilizations
92% 92% 92%
Source: Company, MOFSL
Source: Company, MOFSL
Exhibit 15:
Strategy & Consulting and Managed services mix continued to tilt toward managed services
Strategy and Consulting
Managed Services
45%
46%
44%
45%
44%
46%
46%
48%
48%
49%
48%
49%
48%
50%
55%
54%
56%
55%
56%
54%
54%
52%
52%
51%
52%
51%
52%
50%
Source: Company, MOFSL
Investment in securities market are subject to market risks. Read all the related documents carefully before investing
26 September 2024
7
 Motilal Oswal Financial Services
Sector Update | Technology
NOTES
26 September 2024
8
 Motilal Oswal Financial Services
Sector Update | Technology
Explanation of Investment Rating
Investment Rating
BUY
SELL
NEUTRAL
UNDER REVIEW
NOT RATED
Expected return (over 12-month)
>=15%
< - 10%
< - 10 % to 15%
Rating may undergo a change
We have forward looking estimates for the stock but we refrain from assigning recommendation
*In case the recommendation given by the Research Analyst is inconsistent with the investment rating legend for a continuous period of 30 days, the Research Analyst shall be within following 30 days take
appropriate measures to make the recommendation consistent with the investment rating legend.
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26 September 2024
9
 Motilal Oswal Financial Services
Sector Update | Technology
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Registration details of group entities.: Motilal Oswal Financial Services Ltd. (MOFSL): INZ000158836 (BSE/NSE/MCX/NCDEX); CDSL and NSDL: IN-DP-16-2015; Research Analyst: INH000000412 . AMFI:
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