Sector Update | 3 May 2017
Financials
Microfinance: Collections picking up in troubled states
Vast opportunity, yet clouded by collection uncertainty in key states
We recently attended the
MFIN Conclave - Microfinance in Asia: A Mosaic.
Based on
discussions with the delegates and industry experts, the consensus is around
improvement in the asset quality situation from February levels. However, in certain
pockets, the situation remains grim.
The top-5 states, which accounted for ~50% of the AUM at the end of February, had
70%+ of the problems.
Borrowers are gradually coming to terms now with the importance of maintaining a
good credit record – they are realizing that repayments are the only way to ensure
future loans from organized financiers.
Amongst the larger states, Uttar Pradesh (10% of industry AUM and 20%+ problem at
PAR >0DPD) is improving at a healthy pace. However, certain pockets in Maharashtra
(Vidharbha region) remain areas of concern.
Asset quality issues moderating: At PAR, delinquencies stand at ~20.9%
Post the initial issues related to demonetization, RBI dispensation-related confusion,
and state and local elections, the situation has been slowly normalizing since March
2017. From the borrowers’ demand for complete loan waiver to waiver of charges
to reduction in interest rates, lenders have ultimately agreed to extend the loan
tenures (lack of options). At PAR (>0d), delinquency levels are ~21% and are unlikely
to fall steeply, given the inability of customers to make balloon payments of
overdue installments. Hence, delinquencies will remain high for a significant time
period. The loan repayment schedules are being extended, and the PAR (portfolio at
risk) is likely to reduce sharply only when the loan nears the end of the repayment
period and the borrower is removed from the books.
Lessons to be learnt from AP crisis and recent issues
Growth has been aggressive to the extent that it has compromised the basics of
some prudent lending practices. The approach should have been to grow steadily
with focus on understanding consumer behavior and learning from defaults in this
unique customer segment. Increasing trend in the ticket sizes raises red flags for the
industry. The difference between the Andhra Pradesh (AP) crisis and the current
scenario is that this time there are numerous troubled geographies.
Separating wheat from the chaff: Sustainable businesses to emerge winners
Given the uncertainties in predicting asset quality, adequate provisions/buffers must
be made in the good times to protect against the current calamitous situation. The
current phase may weed out several players – companies that focus on long-term
sustainable RoE v/s just maximizing RoE will be the survivors. There has been an
increasing talk of JLG model not being the best approach to cater to this customer
profile. Instead, individual secured lending such as consumer finance, housing,
business loans, vehicle finance, and savings/remittance products would entrench
relationships. MFIs should have a huge role to play in low cost housing. Of the
Alpesh Mehta
(Alpesh.Mehta@MotilalOswal.com); +91 22 6129 1526
Subham Banka
(Subham.Banka@MotilalOswal.com); +91 022 6129 1567
Motilal Oswal research is available on www.motilaloswal.com/Institutional-Equities, Bloomberg, Thomson Reuters, Factset and S&P Capital.
Investors
2016
advised to refer through important disclosures made at the last page of the Research Report.
are
8 August
1

Financials
INR700b MFI industry, only INR220m has gone into housing. Current regulations
allow MFI companies to go up to 15% for non-microfinance financing.
Digitalization: Huge opportunity and strong infrastructure in place…
Key enablers for digitalization in the MFI space are in place with 1b+ mobile
phones/aadhar cards/bank accounts. There is a strong push from the government to
make 60m households digitally literate over the next three years, with a target of
25b digital transactions by the end of FY18 (ambitious, given that the current
number is 2.7b transactions). The National Optic Fiber Program, which aims to
connect 250,000 gram panchayats with the internet, is crucial. Innovative
applications like BHIM and the UPI will be key enablers.
...however, challenges persists
The MFI industry in India covers 160m-170m households, that is, ~830m borrowers.
Of these, only 6% of the borrowers have access to computers. In the age group of
14-29 years, only 18% know how to operate computers. Only 1/3
rd
of the 900m
unique mobile phone users have smartphones – however, incrementally 50% of the
new phones sold are smartphones. A very small proportion of the villages have
access to internet and the National Optic Fiber project of the government could be a
game changer in this regard. Inadequate ATM infrastructure and low withdrawal
limits in
Jan Dhan
accounts is a huge deterrent to MFI companies disbursing in cash.
Despite having the necessary technology, the lack of acceptance is a roadblock.
Role of credit bureaus needs to be enhanced
Panelists also put forward the case for enhancing the role of credit bureaus to
provide insights rather than just raw data. There is a need for a single repository
wherein information of all sectors / individuals is available so as to encourage
simplicity and efficiency and avoid overlap. A single view/credit report is the desired
outcome. Lenders on their part must invest today in data storage and should strive
to take a holistic view on the customer before lending.
Disbursements picking up again; near-term uncertainties remain
After AUM decline until February 2017, March has seen MoM rise in AUM. However,
incremental growth is largely coming from existing customers. At the industry level,
>60 DPD delinquency levels are at 9.8%. At the aggregate level, 5-10% of the
portfolio may turn bad. Overleveraging remains a key issue for the sector (according
to published research, 9% of the outstanding loans amount is from third lenders –
above the maximum two-lender rule). In our view, near-term uncertainties on
collections would continue. Central elections remain a key medium-term risk.
3 May 2017
2

Financials
Exhibit 1: MH, KN, and UP contribute bulk of the industry PAR
Portfolio at risk for top 15 states in terms of GLP
Karnataka
Tamil Nadu
Maharashtra
Uttar Pradesh
Bihar
Madhya Pradesh
West Bengal
Odisha
Kerala
Gujarat
Haryana
Punjab
Jharkhand
Rajasthan
Assam
GLP Q3FY17
(INRb)
81
70
65
60
40
39
35
32
30
21
15
13
13
13
11
State market share in loans
14%
12%
12%
11%
7%
7%
6%
6%
5%
4%
3%
2%
2%
2%
2%
PAR 30 PAR 90 PAR 180
6%
0%
0%
1%
0%
0%
9%
0%
0%
29%
1%
0%
1%
0%
0%
7%
1%
0%
2%
0%
0%
0%
0%
0%
1%
0%
0%
5%
1%
0%
14%
1%
0%
8%
0%
0%
3%
0%
0%
8%
1%
0%
1%
0%
0%
Source: MOSL, MFIN
Exhibit 2: PAR spiked up dramatically in the aftermath of demonetization and elections
Portfolio at risk > 30 days
Portfolio at risk >90 days
8.30%
4.09% 3.93%
3.90%
0.70% 0.60%
FY12
FY13
0.40% 0.30%
FY 14
0.40% 0.30%
FY 15
0.33% 0.20%
FY 16
FY17
Source: MOSL, MFIN
Exhibit 3: Delinquency buckets – March 2017
20.90%
5.30%
5.80%
1.80%
8.00%
01 to 30
31 to 60
61 to 90
91+
1 to 179
Source: MOSL, Company
3 May 2017
3

Financials
Exhibit 4: Signs of overleveraging evident
Average Loan outstanding per client (INR)
16394.00 16,766
10,364
12,795
Exhibit 5: Rising ticket sizes a cause for concern
Average loan amount disbursed per account (INR)
20,981
17,805
14,731
13,423
12,232
11,788
7,533
8,689
FY12
FY13
FY 14
FY 15
FY 16
9MFY17
FY12
FY13
FY 14
FY 15
FY 16
9MFY17
Source: MOSL, MFIN
Source: MOSL, MFIN
Exhibit 6: Collection efficiency of BHAFIN
11th to 30th Nov dues
Dec' 16 dues
96.8%
Jan'17 dues
97.9%
93.5%
91.0%
88.8%
30th Nov'16
31st Dec'16
88.5%
31st Jan'17
Feb'17 dues
98.2%
94.9%
92.4%
89.2%
28th Feb'17
92.6%
91.3%
31st March'17
mar'17 dues
98.4%
95.7%
94.0%
1st to 25th April dues
98.5%
95.9%
94.6%
93.6%
93.2%
91.6%
25th April'17
Source: MOSL, Company
Exhibit 7: BHAFIN: Collection efficiency has been improving
95.5%
96.6%
96.7%
94.2%
92.5%
91.0%
11 to 30-Nov-
16
Dec'16
Jan'17
Feb'17
March'17
1st to 25-April-
17
Source: MOSL, MFIN
3 May 2017
4

Financials
NOTES
3 May 2017
5

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